STRATEGIC MANAGEMENT FOR TOYOTA Essay Example | Topics and Well Written Essays - 1750 words

STRATEGIC MANAGEMENT FOR TOYOTA - Essay Example In effect, the strategic management option is being undertaken for the sake of helping the company gain competitive advantage over its key competitors (Pollard, 2009). Pirttimaki (2007) has stressed that even though the annual revenues of Toyota Corporation could be said to be greater than any of its competitors, the company does not lead in all aspects of the industrial competition. This is because the car making industry in itself has several divisions, all of which must be competed for to gain global dominance. Some of these competitive components that the company engages in with its competitors include luxury vehicles, automobiles, commercial vehicles, motorcycles, and engines (Gilad & Gilad, 2008). Generally, the selection of the strategic management option shall be undertaken while critiquing against a specific model to justify why it is the best that the company can have. The model to be used in the critique is made up of three major sections namely suitability, acceptability and feasibility. Under each of the sections, there shall be sub-components against which the strategic option shall be tested with. The model to be used has been simplified below. The Differentiation Strategy The strategic management option selected for Toyota Corporation is the differentiation strategy. ... As the R&D takes place, it is important to also ensure that there is massive innovation that is directed at the need to meet consumer request and demand with style and flex. This is because as all competitors identifies the needs of consumers, it is he that has innovation with the needs that catches the eye of the consumer most (O’Hara, 2008). Secondly, it is important for companies undertaking the differentiation strategy to have the ability to deliver superior quality products and or services (Gilbane Report 2005). This is indeed a very centralized aspect of the strategy because quality remains a very crucial measure for competitiveness in contemporary global market and for the undertaking of competitive global engagements (Pirttila, 1997). This is because according to Ghoshal & Kim, 2006), the consumer behaviour of most people is changing of cost consciousness to quality consciousness. It would therefore take companies to set their quality apart be gain competitive advantag e. Finally, companies that desire to pursue differentiation strategy must be ready to undertake effective sales and marketing. The reason for this is that on a competitive market such as the one that Toyota finds itself in, almost all other competitors also engage in R&D and the delivery of high quality products and services. In effect, it is those who can effectively market and sell their quality and innovative products and services that really get to the customer (Alvesson & Skoldeberg, 2000). Application of the Model to the Differentiation Strategy Suitability Suitability generally refers to the question of whether or not the selected strategic management option is the right one for the company

Chemical Warfare in World War 1 Essay Example | Topics and Well Written Essays - 1000 words

Chemical Warfare in World War 1 - Essay Example World War I saw the development of weapons, which were deadlier to a degree than had never before been expected. Among the deadliest weapons that had never been used before were the 420 mm guns, which the Germans used to bombard France from Liege, Belgium. This led the countries to look for developing deadlier weapons with the help of their intellectuals, as it was clear that weapons would greatly determine the countries that won the war. (Hilmas, Smart & Hill 14). Therefore, as expected, deadlier weapons were developed by the countries. However, the deadliest and most inhumane of all the weapons developed was the poisonous gas, which was made by the German genius and Nobel laureate Fritz Haber (Bosco, Bosco & Bowman 38). Poisonous gas Prior to the World War I, several European countries including Germany, France and Britain had signed a treaty known as the Hague Convention on war on land in 1907 which forbid the use of poisonous gas in war. However, this did not deter the use of poi sonous gases in World War I (Stoltzenberg 151). Germany first used chemical weapons on British and Indian troops in 1914. Berlin was triggered to use chemical weapons after France had used on them. The chemical weapon used by the Germans was dianisidine chlorosulphonate, a chemical that causes irritation to the mucus membrane (Hilmas, Smart & Hill 14). However, the use of chemical weapons, which lead to widespread outcry by the rest of the world, was by Fritz Haber. (Hilmas, Smart & Hill 14).

The benefits and risks of Outsourcing

The benefits and risks of Outsourcing In this chapter, an introduction of research background is given and the objectives and scope of the research are described. In addition, a general overview of research methodology will be introduced. Finally, a brief overview of the dissertation structure is given in order to present an overall picture of the research undertaken. Background of research: Outsourcing is one of the fast growing aspects with a spending of US$ 3.7 trillion worldwide in 2001 (Clott, 2004). The latest survey conducted by Cap Gemini, Georgia institute of technology, SAP and DHL, it is clear that the usage of third party logistics (3pl) services continues to grow in Latin America, North America, Western Europe and Asia-pacific (Cap Gemini, 2006). Due to globalisation and rapid growth in information technology organisations are eager to develop competitiveness and responsiveness to customers (Matteo, 2003). Lieb and Randall (1996) defined 3pl to a more detailed extent; in particular, the term third-party has been explained more clearly. The third party logistics is defined here as: A company which supplies/coordinates logistics functions across multiple links in the logistics supply chain. The company thus acts as a third-party facilitator between the seller/manufacturer (the first-party) and the buyer/user (the second-party)à ¢Ã¢â€š ¬Ã‚ ¦. The functions the functions performed by the third-party can encompass the entire logistics process or selected activities with in that process. (p.51). Today many international logistics providers, including freight forwarders, customhouse brokers, ocean and air carriers, promoting themselves as third party logistics providers as they can provide more services for the movement of international freight. Liebs survey clearly tells that one third of large manufacturing companies in us use third party logistics services and over 60 percent of these firms used these services for above five years (Lieb, 2007). The close relationship between shippers and carriers could be a benefit for third party providers. One thing is confirmed that, nearly all large multinational companies make use of third party logistics providers (Maltz, 2004). Research problem: From many researchers point of view (Lee, 2004), Indian 3pl providers are still in an undeveloped state. So it might be difficult for them to survive in the Indian market competing with the foreign players. This research will review the traditional Indian distribution system and analyze the contemporary situations of both Indian and foreign companies like Pantaloons, Reliance, Subhiksha and Wal-Mart. In 2005, India was forecasted as the greatest consumer market opportunity, receiving highest foreign direct investment (FDI) (Mitra, 2005). The third party logistics in India accounts nearly a quarter of its transportation industry and expected to grow over $ 125 billion by 2015 (Srinath, 2006). Currently India sits atop the global retail opportunity. Indias retail industry, the 9th largest globally and valued at $ 330 billion (Kilgore et al. 2007). Reliance, a $ 12 billion giant enterprise run by Mukesh Ambani, plans to open an additional 4000 stores and hypermarkets with a target of $ 22.3 billion in sales by 2012. Wal-mart currently sources goods of worth over $ 1.5billion from India, yet to gain access to sell those products in India. So Wal-Marts joint ventures with Bharti will open doors for multi brand hypermarkets and shopping villages. One of the best approaches to gain competitiveness and improve customer service levels is the firms logistical capability. To be competitive, the companies have to deliver the products quickly and for lower cost. Logistics service providers gain momentum after the successful and efficient distribution network of Wal-Mart (Maltz, 2004). On the other hand, pantaloon is currently Indias largest retailer with more than 140 stores. Its also planning to spend $ 1 billion to open 100 big bazaar stores country wide. The Tata group, which runs lifestyle stores and star India bazaar, also opened an electronic goods shop in Mumbai last year. Tata group is planning to open 30 stores by the next year (Sahey and Mohan, 2006). Behind this growth, logistics infrastructure is the main backdrop of the countrys growth. Logistics costs in India are 13 percent of GDP compared with 8 percent in the U.S. Indian logistics is combination of road transport companies, railways, air freight companies, ports and shipping companies, as well as 3pl companies. 3pl market in India is least developed and its growth is about 20% per annum. If the logistics costs can be reduced from 13% of GDP to 8% of GDP, then the savings would be approximately $ 20 billion. This change will reduces the prices of Indian goods by 4.3% making them more competitive globally. The 3pl revenue and cargo handling volume registered growth rates of 18.25% and 20.33% respectively in 2003-2004 (Mitra, 2005). Retail opportunity opens the doors to reach Indian customers more effectively. Hindustan lever, a subsidiary of Unilever and the coca cola company are extremely successful penetrating in India. The rural population in India is almost 60%. Deliverin g products to those rural people is most difficult task due to the poor transportation and infrastructure facilities. In this situation both the companies above mentioned are successful with their distribution system through logistics service providers to reach each and every part of the country. So all the issues related to transportation infrastructure have badly affected the logistics network in India specifically in terms of lead time and costs. Anyway, a host of policy changes underway is expected to bring some positive revolution in the Indian transportation environment. In the past few years Indian government focussed on the infrastructure development. The main initiative under this project is the national high way development programme. It will connect all the metros and act as east-west and north-south corridor. So this will boost road transportation in India and good news for the logistics services providers in the country and also for the organisations to reduce costs by using 3pl providers (Mitra, 2005). Aim and objectives: The purpose of the research is to understand how third party logistics service providers can develop competitive advantage and improves the service levels of supply chains in Indian retail industry. The objectives of the study can be summarized as: To understand the current situations of Indian domestic 3pl providers To develop the competitive strategies pursued by the Indian 3pl providers To find out the impact of the use of the 3pl services on costs, customer satisfaction. On the other hand, the following research questions are designed for the achievement of the above research objectives. What kind of distribution systems do the Indian 3pl providers have? What kinds of logistics services are Indian 3pl providers providing? What competitive situation are the Indian 3pl providers facing? What kinds of competitive strategies are the Indian 3pl providers pursuing to achieve competitive advantages? Literature review: The supply chain: The process which integrates coordinates and controls the movement of goods, materials and information from a supplier to the end customer through a series of intermediate customers is called the supply chain. It bridges the gap between core business aspects of supply and demand. So the supply chain management is the management of buying/sourcing, making, moving and selling activities in a timely manner. Supply chains today are very slow, costly and do not deliver particularly good value to the end customer. Todays markets are much more demanding and information driven with small product cycles, more choice for customers and consumers and increased competition. Costs need to be cut down out of the supply chain and efficiencies increased, as business relationships within the chain shift and competitive advantage becomes harder to come by. The process of planning, implementing and controlling the efficient, cost-effective flow and storage of raw materials, in-process inventory, finished goods and related information flow from point of origin to point of consumption for the purpose of conforming to customer requirements. Third party logistics (TPL): The growth of high competition and complex business conditions force organizations to pursue competitive advantages and re-engine their business constantly. Outsourcing logistics to a 3pl provider has been considered as an effective strategy for companies to high service performance and lower operating cost. Lieb and Randall (1996) defined 3pl to a more detailed extent; in particular, the term third-party has been explained more clearly. The third party logistics is defined here as: A company which supplies/coordinates logistics functions across multiple links in the logistics supply chain. The company thus acts as a third-party facilitator between the seller/manufacturer (the first-party) and the buyer/user (the second-party)à ¢Ã¢â€š ¬Ã‚ ¦. The functions the functions performed by the third-party can encompass the entire logistics process or selected activities with in that process. (p.51). The basic characteristics of 3pls are to provide customised services and to handle multiple activities, which involve warehousing, distribution, transportation, inventory control, material handling, packaging and inspection (Bolumole, 2001). Here are some of the services offered by 3pls in the present market, according to Sowinski (2005): Dedicated contract transportation and transportation procurement. Inventory management Logistics management and consulting Freight audit and consulting Shipment tracking and tracing Reverse logistics and value added services TPL providers are nothing but supportive supply chain members. Lambert (1998) defined these supportive members as companies that simply provide resources, knowledge, utilities or assets for the primary members of the supply chain. The new level of usage of 3pl has been defined as logistics alliances. Bagchi and Virum (1998) define logistics alliances as: A long-term formal or informal relationship between shippers and logistics providers to render all or a considerable number of logistics activities for the shipper. (p.193). Under this alliance, 3pl users and providers treat each other as long-term partners. By identifying the characteristics of 3pl providers in various stages, Berglund et al. (1999) suggest that there have been three phases of development of the 3pl participants. The first phase started from 1980s, with the presence of traditional logistics providers, with the activities involved only transportation or warehousing. The second phase started from 1990s, when a number of network players such as DHL, TNT and FedEx started their logistics services. The third phase started from late 1990s, when a number of players from other areas like information technology, started working with the original logistics providers. In recent years with the dynamic changing and development of supply chain management 3pl providers have moved their focus to strategy development (Hertz Alfredson, 2003). 3pl providers have started to support logistics operations through value-added services and supply chain solution service, which creates abundant opportunities for companies to reduce costs and improve customer satisfaction (Knemeyer et al., 2003; Lieb, 2005). In addition to the services mentioned above, other services offered by 3pl providers, are known as value-added services. These are the services that add a lot of additional value to the products being distributed (Rushton et al. 2000). The major value added services has been summarized by the authors as follows. Specialist or niche service, where the operation is specifically designed for a particular products. Time reliable services, which are setup to support the just-in-time (JIT) operations of major manufacturers. Assembly, which is fulfilled by third-party distributor. Repacking, this is another area of value-added development, like a torch together with battery. Refurbishment: in the light if current environmental legislation many manufacturers have endeavoured to re-engineer their products so that parts from some used products can be reused in new products. Packaging return: collect packaging for reuses or disposal. (p.62). A research conducted recently by Hertz and Alfredson presented the strategic development of 3pl providers (Hertz Alfredson, 2003). According to Lai (2004): There are four types of 3pl providers from the resource based view of the firm. Each type of provider exhibiting different service capabilities and service performance. Also different types of logistics service providers adopt different service strategies to respond to different market segments Logistics outsourcing is simply a make-or-buy decision based on cost efficiency by increasing competitiveness and complexity (Christopher, 2005). A company may pursue logistics outsourcing for the following reasons, Own lack of logistics experience Desire to focus on core competency Difficulty in maintaining communication and information technology up to date Sahay and Mohan (2006). Outsourcing can give a company proper access to resources, equipment and management expertise which may count a worth of billion dollars (Clott, 2004). Outsourcing not only allows an organisation to achieve goals like cutting delivery times and ensuring accurate shipments, but also promotes competition among service providers and motivating them to continue renewing their services. Currently a growing interest on outsourcing has been mentioned by massive writings in scholarly journals and popular magazines. The terms outsourcing, third party logistics and contract logistics sounds the same. Traditional logistics activities such as transportation, distribution, warehousing, inventory management, order processing and material handling have been given less importance (Mitra, 2005). There is a need to develop competitive advantage and providing better customer service effectively and efficiently. This can be possible only through contract logistics (Razzaque and Sheng, 1998, updated reference). Third party logistics and customer service: Sadler (2007) defined logistics customer service as: the process of providing goods, information and services to customers in a way that both creates customer satisfaction and is cost-effective to the shipper (p.71). Customer service has been treated as essential factor in marketing strategy and it creates added value for both their companies and customers (Christopher, 2005). Customer service is a key way to gain competitive advantage. To compete in this corporate world, companies must provide high levels of logistics services to their customers. Based on a survey conducted by Bolumole (2001) identifies the nine most important aspects of customer service as follows. On-time delivery Order accuracy Price No product damage Ease of order placement Customer enquiry handling Quality Availability Order status information Regarding the high levels of customer service, Sadler (2007) suggest that: the economic aim point of customer service level is a little below 100%, beyond this level, the extra benefit to customers is vastly outweighed by the huge extra cost of inventory, hours of opening, staff training and salary, etc (p.72). Gaining competitive advantage through 3pl: Third party logistics (3pl) can be an effective way helping companies to achieve competitive advantages. The main objective of logistics management is to drive the companies in achieving sustainable competitive advantages through improved customer service and lower costs. Overall 3pl providers can provide a major source of competitive advantages. In other words, a position of gaining superiority over competitors (Christopher, 2005, p.6). Rushton et al. (2000) proposed that companies can achieve competitive advantages through 3pl providers. First, companies may compete as a service leader, which means to gain an advantage over their competitors by providing a number of key logistics service elements to differentiate itself. Meanwhile, the companies may compete as a cost leader where it is trying to utilize its logistics resources to offer the service or product at lowest possible price. Some logistics leverages for pursuing the two competitive advantages have been summarized as follows. To achieve value/differential advantage To achieve cost/productivity advantage The logistics leverage Tailored service Distribution channel strategy Reliability Responsiveness Information Flexibility The logistics leverage Capacity utilization Asset turn Co-makership/schedule integration Low inventory Low waste Table: The two different approaches to gain competitive advantages. Source: Rushton et al. (2000, p.33). Christopher (2005) summarizes that: The source of competitive advantages is found firstly in the ability of the organization to differentiate itself, in the eye of the customer, from its competition and secondly by operating at lowest cost (p.6). Competition is always at the core of the success and failure of the firm. A companys competitiveness can be derived from achieving either a cost advantage or a value advantage, or both of them. The relationship of cost and value between a company, its competitor and its customers, named the Three Cs relationship is illustrated below. Customers Assets and utilization Cost differentials Assets and utilization Value Needs seeking benefits at acceptable prices Value Company Competitor Figure: competitive advantage and the Three Cs Source: Christopher (2005, p.6). However, a most successful company would seek a competitive position depending on attaining both costs and differentiation advantages. Christopher emphasizes the last step that how to take the company to the top right of the matrix can be the biggest challenge to logistics providers. The occupation of the position of cost and service leader means the company has achieved both service and cost advantages. Service leader Cost and service leader High Commodity market Cost leader Value advantage Low Low High Cost advantage Figure: logistics and competitive advantage Source: Christopher (2005, p.10). The three possible ways for companies to accomplish their competitive strategies are internal activities, acquisitions and strategic alliances. On the other hand through mergers and acquisitions of other possible business may meet their competitive strategy requirements. The major participants in the logistics alliances are manufacturers, retailers and logistics service providers or third party logistics providers. A strategic alliance allows a company to take advantage of what it does well and enables it to seek partners who have strengths in other areas (Bagchi Virum, 1998). Supply chain integration with third party logistics providers: The present trend of most of the modern companies is to outsource their logistics activities to third party providers. This is a type of alliance, many of the firms implementing to achieve competitive advantage in the market place (Ratten, 2004). In the recent years just-in-time (JIT) process has gained momentum, which promoted outsourcing. The term integration refers to the degree to which individual parties work together in a cooperative manner to achieve acceptable outcomes (Ratten, 2004). Approaching the third party logistics providers comes under the wider arc integration. 3pl providers encompass a wide range of supply chain services including firms outsourcing, material management and distribution responsibilities (Frohlich and Westbrook, 2001). Nowadays 3pl companies are playing more number of roles in extended supply chains such as after-sales support, customer service and reverse logistics (Srinath, 2006). 3pl providers have transformed the roles of distribution centres from storage facilities to channel assemblies by taking care of some repair jobs that do not have sent back to manufacturers (Maltz, 2004). Relationships among TPL providers and members of supply chains: Nowadays the relationship between supply chain management and third party logistics service providers has gained some momentum. Here its necessary to discuss how to fill the gaps in understanding of how third party logistics providers should offer their services more effectively to their assigned supply chains. The supply chain is, The network of organisations that are involved, through upstream and downstream linkages, in the different processes and activities that produce value in the form of products and services in the hands of the ultimate customers. -Christopher (2005). The supply chain is a chain consists of networked companies from raw material producers for the consumption of end users. According to Jarzemskis (2006), a TPL provider is An agent middleman in the logistics channel who enters into a temporary or longer term relationship with some other entity in the logistics channel Most of the logistics services are purchased on a contract basis (Maltz, 2004). Based on the research by Bhatnagar and Viswanathan (2000), successful partnerships in logistics can be achieved by triadic relationships. Order lead time of grocery retailers in the Indian markets: in a survey of Indian retail industries, Chandra and Sastry (2004) found that 98% of the firms dispatch their goods through a contract with trucking companies, while 11% of them only have their own fleet of trucks and 36% of these firms use third party logistics(3pl) service providers for transportation. The economy is expected to grow at 10% over the next 10 years in the sectors like chemicals, pharmaceuticals, textile, retail and fast moving consumer goods. The Indian retail giants Reliance and Bharti announced large retail projects in collaboration with Wal-Mart. Also Reliance considering establishing large warehouses in Thailand to take advantage of low cost sourcing from Southeast Asia. On the other hand food and grocery retail players like Subhiksha established more than 600 new retail stores in India (Chandra Jain, 2009) Logistics is an important process that minimises costs and improves customer satisfaction (Christopher, 2005). The Indian retail industry is worlds fifth largest one. All retail sectors in India are not purely organised. Especially the retail sector is growing very fastly at a pace of 25-30% annually. This sector is projected to grow from Rs. 35,000 crore in 2004-05 to Rs. 109,000 crore by the end of 2010 (Mitra,2005). Here the author is going to examine the retail operational efficiency at the secondary distribution level by measuring the performance of Indian food retailers logistics operations in terms of order lead time. Order lead time is the time between the customers placing an order and receiving the goods (Srinath, 2006). Here both the suppliers and logistics service providers need to understand two certain types of lead times. The first one, inbound lead time is the time between the orders placed by the depot and the delivery of goods by the suppliers. On the other hand out bound lead time refers to the time depot and the company stores (Maltz, 2004). According to smith and sparks (2004), logistics has been facing many major changes in the Indian food retail sector including increase in the average size of stores, introduction of new retail store formats (petrol station shops) and the increase in the range of own brand food products 3pl operations in India: The greater utilization of third party logistics (3pl) in Indian companies is expected to rule the retail markets in the future years. Its predicted to rise from US $ 1.5 billion in 2008 to US $ 4 billion in 2012. Strategic analysis of 3pl markets in Indian retail sector shows that the market earned US $ 28.1 million in 2005 and predicted to be US 89.8 in 2012 (Kaur, 2009). The Indian economic growth has recorded significant development during the past several years. According to the survey conducted by Lieb in 2007, six of the CEOs were asked to identify the best suitable industries which will offer good results for the future of 3pl services usage in India. Four of them suggested automotive industry and three of them rated high technology. On the other hand retailing and pharmaceutical industry were preferred by two of them. According to Lieb: Long trip times for relatively short transportation distances make a turnaround of vehicles impossible and increases the cost of domestic transportation. Congestion, toll road blocks and local tax make proper planning and timing, and central distribution structures impossible. Inwarding process: This process is to ensure smooth movement of stock and merchandise from warehouse, vendors and any other location to shop floor, updating the inventory and subsequently be available for sale. Goods are received according to the Stock Transfer Note (STN) issued by the warehouse. Every morning the Warehouse Incharge prints the mail from SCM support, which gives the details of the merchandise which is scheduled to reach the store (e.g. Goods in transit report). Based on the information the Warehouse incharge to allocate space for the in transit merchandise do all follow ups for goods in transit. Inform the respective Department Managers about the merchandise scheduled, so that floor space for the same can be created, if required. Delivery vehicle arrives at the store warehouse. Security personnel to receive the supporting documents and handover the same to the warehouse personnel undertaking the Inwarding. Document set is checked by warehouse personnel to ensure it contains a Stock Tra nsfer Note (STN) in duplicate and an outward gate pass issued by the dispatching warehouse. An authorised LR copy incase the goods delivery vehicle is a private transporter. Security at stores will sign the gate pass and write manual IRN (Inward Register Number) on gate pass. Security personnel to check the vehicle to ensure the seal on the cargo area are intact and secure. If any of the above documents are missing the staff should inform the Warehouse Manager, and the same should be entered in the discrepancy register. Warehouse Manager to inform the dispatching warehouse in charge and try to resolve the issue, and receive the missing documents by the next day. Under NO circumstances, the merchandise should be inwarded, in variance to the above. Outwarding: This process is to ensure smooth movement of stock and merchandise stores to warehouse, vendors and any other location and updating the inventory. This process starts when Front End Category / Category / store logistics creates a STO for the transfer of merchandise. This process ends when the Store receives goods receipts details from the receiving site. This process is triggered when the Front end Category/Store Logistic Person/Retail Category identifies products to be sent back to CDC or Vendor. Any returns from the Store should be process oriented. There may be various reasons for returns like Defects sent back to the warehouse, due to excess inventory, non- moving stocks, Interstore transfer, back to vendor, Products replaced completely for the customers having same defects or products partly replaced for the Customers, excess material in the Store received as Backup Stocks in Original Packing Condition and Materials might be received directly by the Warehouse from the Customers as replacement where the Warehouse should ensure that it is duly packed and bar coded in proper conditions. Returns to Vendors to be made as per the terms and conditions agreed with the Vendor. If delivery is going from the Store, the product needs to be properly packed in corrugated cartons, after doing a Pre Delivery Inspection (PDI) at Store level one day in advance and be certified by the DM/Warehouse Incharge. Any outwarding to be done only after the permission is given from the FEC and store manager and the supply chain team to be kept in the loop. (Vaidyanathan, 2005). Drivers for 3pl usage in India: Even though the reasons for outsourcing and the activities involved may vary from one company to another, the basic driving factors are the same. In India, Sahay and Mohan (2006) classify the reasons that drive Indian organizations to outsource logistics into three categories. The primary factor is the concern regarding cost that focuses on logistics cost reduction. The second one is focus on core competencies, access to unfamiliar markets and corporate restructuring. The third issue is associated with improving supply chain efficiency, which will cover improving customer services, increasing inventory, driving productivity improvements, achieving flexibility in operations and improving return on assets. The primary drivers in the beginning were to reduce costs and release capital. But nowadays its to increase market coverage, improve the customer service level or increase the flexibility towards the changing customer expectations (Skjoett-Larsen, 2000). Facilitate Re-engineering Strategic flexibility Outsourcing Concentrate on core business Reduce cost Figure: driving factors of outsourcing. Source: Taglisapietra et al (1999) p.4 It is one of the top reasons for outsourcing researched by the outsourcing institute (2000). According to Lankford Parsa (1999): Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed. (p.23). Outsourcing not only allows enterprises to grab the benefits of structural changes, but also allows them to take advantage of reengineered world-class providers. Elements for successful 3pl relationships: A successful partnership is like a successful marriage, which requires hard work from both the parties involved. Both the parties must understand each others needs and should be compatible with the values. Bagchi Virum (1998) identifies that information sharing is crucial for successful relationship between providers and users. The main elements of long-term successful relationships are compatibility, understanding of partners business needs, open communications, commitment, fairness, flexibility and trust. Based on case studies, Bagchi Virum (1998), identify six factors to the successful third-party relationships. Customer satisfaction is the key point of the relationship in all efforts. Customers need to clearly point out their needs and wants. Then its the turn for providers to understand these needs and acquire the capabilities. People are the important assets in an alliance. Also they should be well trained and motivated individuals

Across Five Aprils By Irene Hunt :: essays research papers

Across Five Aprils By Irene Hunt Across Five April's by Irene Hunt is about how the civil war tears apart a family during the hard times of the civil war. There were 239 pages it this story. The book follows the life of Jethro Creighton, a young farm boy in rural Illinois as he grows from a protected and provided for nine year old, to a educated and respectable young adult during the chaos of the civil war. In the beginning of the book Jethro has an incorrect idea of what war is like. Jethro knows little about war except that of what he has heard from old war heroes tales. His brothers get packed away one by one to different sides of the war. Not until then does he realize through conversation at home and haunting letters from his brothers on the battle field, the true horror of war. One brother (whom is only really an orphaned cousin) is a deserter. Jethro writes to Abraham Lincoln in a effort to keep his brother and family out of trouble with the law. Another one of Jethro's brothers joins the confederacy which goes against all opinions and beliefs formed by the Creighton family and surrounding community. At first the Creightons disagree but they come to a decision and decide to respect and accept his choice of beliefs . This causes an upset with surrounding neighbors and they become destructive and rude. Attempts to ruin the life of the Creighton family are made because of their decision. Meanwhile his sister Jenny wishes to marry Shadrach Yale before he leaves for war. Even though he is a very close friend of the family, her father declines their request because he feels she is too young and won't allow her to marry Shadrach or anyone. He and Jenny continue to plan a wedding and he writes Jenny from his station on the battle field and further tension grows between the family and Shadrach's intentions of marrying.

A critical analysis of the role and functioning of the World Trade Organisation (WTO) as it relates to Newland

Abstract This paper provides an analysis of the role and functioning of the World Trade Organisation (WTO) as it relates to Newland. Details about the WTO Agreement are presented as well as about the full impact of WTO membership. Positive and negative aspects of WTO membership are outlined in order to provide a relevant account of the role and impact of this international institution on the functioning of member states, including Newland. The paper also presents information about the traditional notion of state sovereignty and how the process of globalisation forces people to rethink this notion and replace it with the idea of welfare states. Introduction The World Trade Organisation (WTO) has been equally praised and criticised as a global institution which is responsible for the maintenance of trade between countries (Devuyst and Serdarevic, 2007). Representatives of different movements, such as Globaphile and Globaphobe, have introduced their arguments regarding the impact of WTO. Clarifying the purpose of WTO and the WTO Agreement is important to provide significant insights into the functioning of organisations in the field of global trade (Daemmrich, 2011). The objective of this paper is to critically analyse the role and functioning of WTO as it relates to Newland. Purpose of WTO and WTO Agreement The World Trade Organisation (WTO) emerged as an influential body in the global business environment. As an international organisation, WTO deals with the global principles of trade between different nations. The major function of WTO is to ensure that global trade relations are conducted in a free, proper and smooth manner (Devuyst and Serdarevic, 2007). The core of the system is represented by the nature of multilateral trade relations which have been specified as WTO’s agreements. The majority of trading countries is responsible for signing and negotiating these agreements. Some of the main agreements presented by this institution include Agreement on Agriculture (AoA), General Agreement on Trade in Services (GATS) and Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS). Therefore, such agreements emerge as a solid legal foundation for international trade (Matsushita et al. 2006). As a result, member countries are guaranteed essential trade rights. In addition, national governments are required to maintain their trade policies within specific limits in order to comply with the interests of all global stakeholders (Devuyst and Serdarevic, 2007). The primary goal of WTO is to contribute to the improved welfare of the populations of the member countries. WTO is also responsible for providing a forum for negotiations among countries. It ensures the proper functioning of a dispute settlement mechanism (Devuyst and Serdarevic, 2007). Standards of living can substantially increase along with economic growth. Countries can achieve these objectives by allowing for the optimal use of global resources in line with the broader perspective of sustainable development (Matsushita et al., 2006). The core WTO rules and disciplines are about opening foreign markets for the benefit of multinationals, the EU and the United States. It would be in the interest of Newland to accept a series of new international obligations. It has been argued that WTO’s system for resolving trade disputes between member countries has achieved a substantial success (Van den Bossche and Zdouc, 2013). The WTO Agreement indicates the condition that each WTO member should ensure compliance with its laws and regulations. A significant part of the commitments in this sector refer to the issue of reviewing and appealing administrative decisions. The WTO Agreement will prevail over Newland’s Constitution in terms of requiring a revision of the country’s laws and regulations (Daemmrich, 2011). Newland’s laws should be consistent with the requirements specified by the WTO Agreement. For instance, Newland may consider the opportunity to create tribunals or relevant processes for the review of all administrative actions (Milner, 2005). The implementation of national treatment and conformity assessment is required to improve Newland’s courts. The country may confirm that all laws and legislative aspects or tools pertaining to WTO provisions may be adopted. It has been reflected in the literature that most constitutions enable central governments with an opportunit y to regulate trade and commerce relations with other nations (Devuyst and Serdarevic, 2007). Yet, the interpretation of these legal provisions remains challenging and unclear. The wide objective of the WTO Agreement has become a complex factor. Newland is expected to describe its constitutional arrangements and thus its WTO obligations need to be applied in a uniform manner throughout the country’s territory (Van den Bossche and Zdouc, 2013). Impact of WTO Membership The full impact of WTO membership reflects in the promotion of peace between countries, handling of dispute by applying constructive thinking and in the idea that rules are established easier for all members (Devuyst and Serdarevic, 2007). In addition, free trade tends to reduce the cost of living by providing a wide range of choices to consumers in terms of products and quality. Other significant effects that may improve the economic performance of Newland relate to extensive economic growth, increased national income and appropriate governance which adhere to solid legal principles and standards (Milner, 2005). WTO membership can help Newland present a balanced view of trade policy. The focus is on balance in the international economic and political system. As a result, the country’s government would be better placed to defend itself against lobbying practiced by narrow interest groups (Narlikar, 2005). Emphasis would be set on trade-offs that represent the interests of all stakeholders in the economy. Newland should be committed to an independent judicial review as part of WTO’s paradigm for the governance of legal principles (Devuyst and Serdarevic, 2007). It is important to improve the body of legislation and judicial interpretations which could be achieved through WTO membership. Notion of State Sovereignty and Impact of Globalisation The traditional notion of state sovereignty refers to a non-physical entity present at the international legal system which is dominated by one centralised government. In accordance with international law, state sovereignty indicates that a sovereign state should have a strictly defined territory, permanent population and one government (Milner, 2005). However, the process of globalisation forces individuals to rethink this concept. Globalisation has presented a dual impact on the sovereignty of states. The framework of human rights has outlined a sense of obligation of the state towards its citizens. Yet, as a result of globalisation, the social contract has a welfare component attached to it (Narlikar, 2005). The process of economic integration facilitated through the mechanisms of trade and development as well as WTO membership has limited the provision of policy options to states. In turn, this aspect has led to countries’ diminished capacity to meet the expected economic and legal obligations (Milner, 2005). For instance, such countries may encounter difficulties in complying with essential legal standards and principles in the global context. The traditional notion of state sovereignty has been replaced by growing understanding of nation states as welfare states. Such shift of perception has indicated that the focus on welfare is a leading element of the global concept of sovereignty. In other words, the idea of state sovereignty has been subjected to changes over time. The focus is on providing social security to the citizens of these states (Daemmrich, 2011). This may be the situation in the state of Newland. Economic globalisation has demonstrated an increased scope which reflected in the economic and legal functioning of Newland. Essential aspects of economic globalisation include the devaluation of currencies, strict regulation of capital markets and substantial public spending which has led to significant public deficits (Dhar, 2013). However, WTO membership can guarantee Newland better integration of its trade and legal system. The country may take proper risks, open up its fiscal market and determine its own polic y outcomes. In an attempt to provide the most reasonable course of action to Newland, it is essential to explore the negative effects associated with the country’s WTO membership. It has been stated that WTO is undemocratic, as this institution lacks transparency (Milner, 2005). The lack of transparency is a serious problem to countries considering the inappropriate mechanisms of governance undertaken by different states. The WTO rules are prepared for corporations that have an access to the negotiations. Moreover, WTO usually undertakes actions to privatise significant services, including education and health care. Another negative effect of WTO membership is that this international organisation undermines national sovereignty and local decision making (Dhar, 2013). An argument presented in this line is that developing countries are prevented from the opportunity to create local laws. It can be argued that developing countries are in a more unfavourable position with regards to the legal system compared to developed countries. The requirement of being internationally competitive poses significant challenges to WTO members (Devuyst and Serdarevic, 2007). That is why Newland should outweigh the advantages and negative effects associated with WTO membership in order to make an adequately informed decision. Conclusion The present paper analysed the role and functioning of WTO as it relates to Newland. Numerous arguments in favour and against WTO’s dominant role in international trade and development have been introduced (Narlikar, 2005). The prevailing function of the WTO Agreement has been discussed in the paper along with the full impact of WTO membership. Other important sections of the paper included the notion of state sovereignty and the impact of globalisation (Devuyst and Serdarevic, 2007). It has been argued that the process of globalisation has altered the way in which nation states function and regulate their trade. Yet, it has been concluded that Newland may benefit from WTO membership if it strictly adheres to essential economic and legal principles outlined by the international organisation. References Daemmrich, A. (2011). ‘The Evolving Basis for Legitimacy of the World Trade Organization: Dispute Settlement and the Rebalancing of Global Interests’. Harvard Business School. Working Paper 12-041. Devuyst, Y. and Serdarevic, A. (2007). ‘The World Trade Organization and Regional Trade Agreements: Bridging the Constitutional Credibility Gap’. Duke Journal of Comparative & International Law, vol. 18(1), pp1-75. Dhar, B. (2013). ‘The Future of the World Trade Organisation’. ADBI Working Paper. Matsushita, M., Schoenbaum, T. J. and Mavroidis, P. C. (2006). The World Trade Organization: Law, Practice, and Policy. Oxford: Oxford University Press. Milner, H. V. (2005). ‘Globalization, Development, and International Institutions: Normative and Positive Perspectives’. Review Essay, vol. 3(4), pp833-854. Narlikar, A. (2005). The World Trade Organization: A Very Short Introduction. Oxford: Oxford University Press. Van den Bossche, P. and Zdouc, W. (2013). The Law and Policy of the World Trade Organization: Text Cases and Materials. Cambridge: Cambridge University Press.

The Crucible by Arthur Miller

The novel, The Crucible was written in 1953 by Arthur Miller, which was based on the Salem Witch Trials existing in the late 1600s. In the play, Abigail and several other young women accuse innocent citizens of Salem for the action of witchcraft. During the trials, many individuals were unfairly persecuted; such as John Proctor. This event in history may be associated with the Red Scare, in which individuals were tried for their questionable influences of communism in the United States.When Miller compares the character of John Proctor to himself, the reader is able to relate the similar experiences that both men faced. The Crucible demonstrates the struggle against corruption involving the court, which lead to the death of many innocent individuals in Salem. The Crucible generates an allegory for Arthur Miller’s struggles with McCarthyism because of his similar experience relating to John Proctor’s battle against the Salem Witch Trials, and the relation between the act ions of the court in both situations.Arthur Miller uses several writing methods in order to convey The Crucible as an allegory for his struggles with McCarthyism. Miller demonstrates how the Crucible represents an allegory for his conflict with McCarthyism by relating his experiences with the plot of the novel. Miller relates the novel to his struggles by stating, â€Å"Should the accused confess, his honesty could only be proved by naming former confederates.† (Are You Now†¦ 34) Miller is explaining how the court operated, in terms of coming to their conclusions. He is showing the similarity between his experience with the trials involving the Red Scare, and the trials in Salem.The witchcraft trials were very much alike the communism suspicions in the United States, in which many individuals were falsely accused for crimes they had not committed. The court’s duty was to draw names of other participants of the so-called â€Å"crimes†. Miller indicates the s imilarity in Judge Danforth’s statement to McCarthyism in the quote, â€Å"Mr. Proctor. When the devil came to you did you see Rebecca Nurse in his company?† (Crucible 129) This displays how the court believed your testimony, only if you were to mention other members.Miller uses the technique of connecting the two experiences together by incorporating the approaches in which the court took to obtain valuable information. The court’s actions demonstrate how unjust they were in coming to conclusions. Another way that Miller creates an allegory for his  struggles with McCarthyism in the novel is when Hale tells Abigail, â€Å"You must have no fear to tell us who they are, do you understand? We will protect you.† (Crucible 43) This technique pressures Abigail into falsely accusing others for acts they had not committed, although she is turning the blame away from herself.Miller relates this technique to his experience with the court in which they attempted to make him feel protected, if he would reveal his knowledge. This proves that the court did whatever they could to extract information from the suspects. The novel proves to represent an allegory for Miller’s struggles with the court, and the suspicion that the jury had among the suspects. He relates the Salem Witch trials to the Red Scare by stating, â€Å"In both places, to keep social unity intact, the authority of leaders had to be hardened and words of skepticism toward them constricted† (Are You Now†¦ 32).Arthur Miller is clarifying the fact that as the trials continued, the more strict and severe the court became. This often caused for false accusations against innocent citizens. As the trials developed, the courts were able to establish their own conclusions stemmed from the proceedings. Miller explains how John Proctor rebelled against the court’s unjust actions of jumping to conclusions before gaining enough logical reasoning. He claims that Proc tor, â€Å" [had] become the most forthright voice against the madness around him† (Why I Wrote†¦ 26).He relates his experience with the court to the Proctor’s relation with the Witch Trials because they both had stood their ground against the authority. Miller continues on to state, â€Å"I sensed that I had at last found something of myself in it,† (Why I Wrote†¦ 26) Miller is able to finalize his relationship with Proctor by professing how the character in the novel was an inspirational figure. Overall, this strategy of relating himself to the character of John Proctor proved to be effective in the representation of Miller’s fight against McCarthyism.The Crucible constructs an allegory for Arthur Miller’s struggles with McCarthyism because of his similar experience relating to John Proctor’s battle against the Salem Witch Trials, and the relation between the actions of the court in both situations. Arthur Miller is able to devel op an allegory from the play to his experience with several strategies. He relates the actions of the court to the way in which the court treated him. He then uses the similarity between the role Proctor played in the play, to the role he had in his struggles during the Red  Scare. In conclusion, Miller used many effective tactics to create a compelling allegory of his struggles against McCarthyism in the novel, The Crucible.

Shakespeares The Merchant of Venice -- The ring, the caskets, and the pound of flesh, and how they are symbols of Shylocks often-overlooked humanity.

Shakespeares The Merchant of Venice The ring, the caskets, and the pound of flesh, and how they are symbols of Shylocks often-overlooked humanity. The Merchant of Venice is a play known for its characters, for the cunning and irascible Shylock, for the mischievous, youthful lovers, and for its surprising views on Jews and culture in the Elizabethan era. When read, however, one discovers that there is much more to the play than its marketable traits. There are three pivotal plots, which intertwine in the play: the ring, the caskets, and the pound of flesh.The ring is, perhaps, the most easily overlooked object in the play. It was given to the bachelor Shylock by Leah, Jessica's mother, and though it is only mentioned briefly its significance is great. When Shylock learns that his daughter, Jessica has stolen the ring and traded it for a monkey, he expresses poignant and eloquent grief for its loss: "I would not have given it for a wilderness of monkeys" (III.i.101-2). This vulnerability and humanity is startlingly uncharacteristic for the reader's view of Shylock, and we are surprised to witness him feeling human emotions aside from anger and greed.Antonio reproaching Shylock (characters from Willi...For us to view Shylock as inhuman, we must do so in the face of this evidence that he can both love and mourn.The contest of the caskets - gold, silver, and lead - is a representation of the culture and laws of Venice. The contest is open to all men, from all nationalities and religions, who wish to seek Portia's hand in marriage, just as the city of Venice is one of wealth, business and opportunity for all - Christian or Jew - to seek a fortune. Each of the caskets bears an inscription; the gold casket says "Who chooseth me shall gain what many men desire" (II.vii.5), the silver casket says "Who chooseth me shall get as much as he deserves" (II.vii.7), and...